Crisis Management in Schools: Best Practices for Supervising Students with Special Needs or Disabilities.


  • Matthew Miraglia Mercy College School of Business



Management, Crisis Management, Special Needs


This study examined this issue at two large public school districts in the New York City Metropolitan Region.  The researcher’s goal was to gain more insight as it pertains to managing students with special needs or disabilities during emergencies.  A series of qualitative interviews with special education professionals were conducted.  The school officials that participated in this study have all worked with students with special needs or disabilities for at least 3 years. In addition, Situational Leadership Theory and Decision Theory were analyzed to see if their concepts are applicable to crisis management in schools.  The anticipated end goal of this study was to form a knowledge base of crisis management “best practices” that can be used by school officials that work with students with special needs or disabilities.

Author Biography

Matthew Miraglia, Mercy College School of Business

Dr. Matthew Miraglia is an Assistant Professor of Business at Mercy College, NY.  He is also the Founder and President of CLPS Consultancy Group, a New York based security and emergency management consulting firm.  Prior to joining the fulltime faculty at Mercy College, Dr. Miraglia enjoyed careers in law enforcement, corporate security, and the military.

After serving in the U.S. Marine Corps, Dr. Miraglia began working in corporate security in the New York City Metropolitan Region.  After a few years in corporate security, he started a law enforcement career first working as a police officer in Washington D.C., and later transferring to the Scarsdale Police Department in New York.  He was promoted to the rank of Detective and served as an Intelligence Officer on the New York State Zone 3 Counter Terrorism Task Force.

Dr. Miraglia is a graduate of Mercy College, NY, the University of New Haven, CT, and St. John Fisher College, NY where he earned a B.S. in Criminal Justice, M.S. in Organizational Leadership, Post-Master’s certificate in National Security, and Ed.D. in Executive Leadership.  His doctoral research examined the decision-making abilities of organizational leaders in the New York City Metropolitan Region in response to crises.


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