Managing at a Distance - Setting the Groundwork

Factors affecting the viability of managing remote workers


  • Tom Coughlan Mercy College School of Business



For several years I have been looking at the issues surrounding the need for, and the management of remote workers. This paper looks at some of the environmental factors driving the need to rethink our team and organizational development. The principles here are some of the foundational elements for a book that will be discussing changes in our management of remote workers, and how we think about our organizational structures.

Author Biography

Tom Coughlan, Mercy College School of Business

Dr. Coughlan is currently an Associate Professor of Graduate Business and former Associate Dean at Mercy College School of Business. In addition, he is the Managing Editor of the Journal of Management and Innovation, a contract writer for Harvard Business Press, and holds or has held adjunct faculty positions at the Sacred Heart University, University of Phoenix School of Business, Manhattan Institute of Management, University of Bridgeport, and the Weller International Business School in Paris.

His fields of practice include management, marketing, and e-business with a particular emphasis on the use of technology to create virtual proximity and increase levels of applied innovation within an organization.

In addition to his academic accomplishments, Dr. Coughlan has over 30 years of business experience as an entrepreneur, consultant, and a marketing / management professional. His past roles include:

- Member of the leadership team of a top 50 INC 500 firm where he ran the most profitable division

- Developed successful worldwide marketing campaigns for some of the worlds largest technology companies including IBM, Cisco, Computer Associates, and Oracle

- Extensive experience in commercial real estate, and professional service marketing

- Extensive original research in the fields of innovation and virtual proximity